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Bill of Lading

The contract between you, the customer, and the moving company that also serves as your receipt. Since it is a legally binding contract, it is extremely important that you read it in its entirety, ask any questions, and make sure you understand it fully before signing the Bill of Lading. Then, keep it in a safe and easily accessible place so you have it on hand to refer to throughout the entire move.

Binding/Non-Binding Estimate

In a binding estimate, the moving company will quote a flat rate price regardless of how long the job takes and is offered only after an estimate is performed on location and based upon your household items. A non-binding estimate is based upon the moving company’s estimation based upon prior experience, and as the name suggests, is subject to changes during the course of the move should unexpected situations arise.

Booking Agent

One who accepts the order for a customer’s move and registers it with a moving company.

Bulky Article

An additional fee for handling of items such as big screen TVs, hot tubs or other oversized goods is often assessed. These items typically require additional handling and securing, or blocking, for safe transport.